Terms and Conditions

 Last updated: 06/06/25

Welcome to EasyPuck. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Us

EasyPuck is an e-commerce website operated in the United Kingdom. We sell physical products through our online platform, accessible at EasyPuck.

2. Eligibility

You may use our website and make purchases if you are legally capable of entering into a binding contract. There are no specific age restrictions, but minors should have parental supervision when using the site.

3. Accounts

You are not required to create an account to make a purchase. However, creating an account may allow you to access order history and save preferences. You are responsible for maintaining the confidentiality of your account login details.

4. Product Information

We make every effort to display product details, prices, and availability as accurately as possible. However, we do not guarantee that descriptions or other content is free of errors. We reserve the right to modify or discontinue any product at any time without notice.

5. Pricing and Payment

All prices are listed in GBP (£) and include applicable UK taxes unless otherwise stated. We accept payments via secure, third-party payment processors. By placing an order, you confirm that you are authorised to use the payment method provided.

6. Shipping

We aim to dispatch all orders promptly. Estimated delivery times are provided at checkout. Please note that delivery times may vary and are not guaranteed.

7. Returns and Refunds

If you are not satisfied with your purchase, you may return items within 30 days of purchase provided they are unused and in their original packaging.

• Return shipping costs are the responsibility of the buyer.

• Once we receive and inspect the returned item(s), we will issue a full refund via the original payment method.

To initiate a return, please fill out the returns form which can be found here and then return to:

                 EasyPuck Ltd
                 Guilford Spectrum Leisure Centre
                 Parkway
                 Guilford
                 Surrey
                 GU1 1UP

8. Privacy

We collect and store certain personal information such as your name, email address, and delivery address for the purpose of fulfilling orders. For more information on how we handle your data, please refer to our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, EasyPuck shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, the website or any products purchased through it.

10. Intellectual Property

All content on this website, including images, text, logos, and graphics, is the property of EasyPuck or its licensors and is protected by applicable copyright and trademark laws.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website following any changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: store@easypuck.co.uk
Address: EasyPuck Ltd
                 Guilford Spectrum Leisure Centre
                 Parkway
                 Guilford
                 Surrey
                 GU1 1UP